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iTouch offers the following service to integrate interactive mobile marketing into your brand and promotional strategy. The utilization of electronic and mobile channels such as IVR and SMS has enabled interaction between brands and the consumer to become highly effective.
Strengthen your presence in the market and build your own mobile marketing database through SMS and IVR competitions and campaigns. It's interactive, immediate and direct. iTouch offers a variety of SMS and IVR competitions or a combination of BOTH. This includes:
  • SMS/Phone to WIN
  • Instant Win
  • Lucky Number
  • Quiz/Chat
  • Skill Based Competition Games
  • Loyalty Campaigns
  • Research Campaigns
Drive sales or reward existing customers through mobile vouchers that can be received on any phone and redeemed in-store. With its low delivery and redemption costs, personalization and target group integration, this modernized "couponing" method is becoming more effective in reaching customers.
Enhance viewer and customer experience and gain vital feedback through voting and polling applications, which can be linked to a variety of media including web, radio and TV to show real-time results. For example, users voting, expressing their opinion or predicting an outcome.
Traditional customer service interactions through a call centre or email system can now be completed via IVR and SMS at lower costs. Being a leader in customer service management using interactive electronic channels we offer a range of tailored customer solutions.

No matter what type of interactive service you require our specially trained staff is able to provide a complete marketing and technology solution. Every campaign, simple or complex, is run as a project.

For more information contact our Call Centre at 082 232 7400 or simply mail to morecompinfo@itouch.co.za and send us your requirements.


Buongiorno