iTouch's Voice Information Services are based on IVR (Interactive Voice Response) technology.
This technology makes it simple for callers to receive information by being prompted through a series of keystrokes on their mobile or fixed-line phones.
Flexible and easy to configure, it's a highly effective way for client to:
- Add monetary value to sudden surges in demand for high-volume small-ticket items, for example in response to a competition or promotion;
- Provide premium-rate services such as price information to professional customers, lottery results and competition lines to consumers;
- Reduce call-centre costs by automating essential information services.
The arrival of mass mobile telephony, and the growing demand to personalise cellphones, actions the demand for IVR services in the mobile arena, where it is ideally suited as a response mechanism for large-scale, short-life sales promotions.
iTouch also offers a 'white-labelling' programme where we build and operate IVR solutions to the client's specification and branding. This is a quick and risk-free option to generate substantial revenue, using proven and effective methods that appeal to our consumers.
