The iTouch WAP Solution Suite for the Corporate market.

Easy does it! Setting up a WAP phone is tough for any user, including your customers or staff. iTouch's iConfigure service simplifies the configuration of WAP phones.

Using iConfigure you can send a special SMS message (OTA - Over The Air settings) to a WAP phone. You can even allow customers or staff to auto-help themselves and send the WAP OTA SMS from your Website. On receiving the OTA SMS the WAP phone will automatically be configured to the settings you dictate. It's that easy.

Sanlam and Vodacom are two companies where iConfigure has been successfully implemented.
Standard Bank Case Study
Vodacom SA Case Study
IOL mPortal Case Study

iMail is a powerful e-mail solution that can be used on any cellphone or device that is WAP (Wireless Application Protocol) compatible. iMail allows your employees to access both corporate e-mail systems and ISP (Internet Service Provider) e-mail systems from these mobile devices.

In the wired Internet, electronic mail is by far the most widely used application or technology, with over 95% of Internet users using some type of electronic mail service. With WAP being the 'wireless Internet', electronic mail is the first application that every new WAP device user will want to access. iMail allows users to access the exact same mailbox from both the wireless and wired Internets. In today's world the last thing most users need is another mailbox.

iTouch offers the service of a skilled team of WAP professionals to assist you with all your WAP needs. Our developers and analysts have more than two years of hands-on WAP experience. iTouch has tracked this emerging technology since the WAP forum emerged in 1997. With a WAP mobile solution corporate mobile users can now have functionality similar to that on their desktops. There are a number of customised WAP projects in place or under development. A nation-wide freight dispatch company, for example, offers its customers the ability to track freight via a WAP cellphone. Customers simply dial into the corporate database and key in their consignment note number to access the latest information on the whereabouts of their freight. With the advent of GPRS, these solutions will migrate from a consumer focus to a business tool used to keep employees up to date with company information. It's time for your business to become mobile.
Standard Bank Case Study
Vodacom SA Case Study

Once you have made the decision to go Mobile, you, your staff and customers will need training and/or assistance. With iCare's qualified Customer Care and Training specialists you can rest assured, knowing that comprehensive and ongoing training is merely a phone call away.

iCare User Training: iTouch provides easily understandable and professional training for WAP users.

iCare Call Centre Training: iTouch provides highly professional and effective training for Customer Care Operators enabling them to handle even the most complicated query. iCare Virtual Call Centre: iTouch will also field your WAP Customer Care calls, on your behalf from our state-of-the-art call centre.
Vodacom SA Case Study
IOL mPortal Case Study

Our shared hosting packages aim to help you succeed in the mobile online world. Offering flexibility, performance and value, these services are designed to support the development of your business. Whether you are launching your first WAP site, building a mobile presence, or just looking for better hosting value, iTouch's iHost is the solution for you.

For more info on how to host your WAP solution, contact one of our Customer Relations Consultants at +27 82 232 7400 or email info@itouch.co.za.